Delivery/Shipping
1. Delivery / Shipping
1.1 TECHCOR will deliver the products specified in the Customer's order. TECHCOR may use third party delivery agents (DHL/UPS/ or els to deliver products to Customers. The delivery period 5 working days or stated in order confirmation.
1.2 The Customer's delivery options, and the prices for them, are as set out on order confirmation at the date of order or will be notified to the Customer at the time of order. Customer is informed that delivery options and prices in the printed hard copy catalogue are subject to change and up-to-date information can be found on the TECHCOR website. In the event of any conflict between delivery options and delivery prices for any products listed on the TECHCOR website and in the hard copy catalogue, the delivery options and delivery prices listed on the TECHCOR website shall prevail.
1.3 Delivery prices apply per order, irrespective of the number of products ordered. Delivery will be made to the Customer's usual business address, unless otherwise agreed in writing.
1.4 TECHCOR will aim to deliver products in accordance with the times and dates for delivery quoted on the TECHCOR employees (the 'Quoted Delivery Times'), but Quoted Delivery Times are approximate only and TECHCOR shall not be liable for the consequences of any delay in delivery. Time for delivery shall not be of the essence. Delivery of products marked in the hard copy catalogue or on the TECHCOR order confirmation as requiring special handling may (because of the nature of the products) take longer to be delivered.
1.5 If any delivery has not been made by the Quoted Delivery Time, then subject to the Customer notifying TECHCOR of such delay, TECHCOR will endeavor to ascertain if the product has been delivered and will inform the Customer of the status of the delivery or the new expected delivery time. TECHCOR may also, at its discretion, refund the total delivery charge to the Customer. If a revised delivery time is not acceptable TECHCOR may also, at its discretion, offer an alternative delivery option. These are the Customer's exclusive remedies for late delivery.
2. Inspection, Delivery Delays and Non-Delivery
2.1 The Customer must inspect the products as soon as is reasonably possible after delivery or collection. The Customer shall, within 30 days of the date of delivery or collection or, in the case of sub-clause iv below, the Quoted Delivery Time or any updated estimated date for delivery, give notice to TECHCOR in detail of:
i Any defect in the product that is apparent on reasonable examination. In this case TECHCOR shall, at TECHCOR 's discretion, replace the products or refund the purchase price. In any event the Customer must refuse parcels delivered to it in a damaged condition;
ii Any shortfall in products delivered. In this case TECHCOR shall, at its discretion, deliver the undelivered products or refund the price of the undelivered products;
iii Any delivery of products not in accordance with the order. In this case TECHCOR shall, at TECHCOR 's discretion, replace the products or refund the purchase price; or
iv Any non-delivery of the products (in which case the time limit is within 5 days of the estimated despatch date). In this case TECHCOR shall deliver the undelivered products or refund the price of the undelivered products.
2.2 If the Customer fails to give any such notice, the products shall be conclusively presumed to be, in all respects, in accordance with the order and free from apparent defects, and the Customer shall be deemed to have accepted the products accordingly. TECHCOR ' record of the products dispatched (including the quantity) shall be conclusive evidence of the products received by the Customer, unless proved otherwise by the Customer.
2.3 The remedies set out above are the Customer's exclusive remedies for non-delivery or short delivery of products, or for apparent defects in the products or delivery of products not in accordance with the order. TECHCOR shall not be liable for any losses, consequential or otherwise, or for costs (including legal costs), expenses, liabilities, loss of profits, loss of productivity, business or economic loss, depletion of goodwill, damages, claims, demands, proceedings, judgments or otherwise arising from these circumstances.
Tracking or urgent order request:
Want to track a package? delivery information email to.
info@techcorgulf.com with order confirmation ref no. or contact TECHCOR sales team +971559454212